Non-Discrimination Policy & Accessibility Services
Discrimination is Against the Law
Warm Heart Pediatrics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Warm Heart Pediatrics does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Free Aids & Language Services
Warm Heart Pediatrics is able to provide free aids and language services to people with disabilities to communicate effectively with us, such as:
• Qualified interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
We also provide free language services to people whose primary language is not English such as:
• Qualified interpreters
• Information written in other languages
How to File a Complaint
If you believe that Warm Heart Pediatrics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may contact us at the below address to file a complaint.
You may file a complaint in person, by mail, phone or email.
Warm Heart Pediatrics, Attn: Dr Playforth
8320 Old Courthouse Road, Suite 401, Vienna VA 22182
703-691-5385
warmheartpediatrics@gmail.com
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
Mail: U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
Online: Visit the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Complaint forms are also available at http://www.hhs.gov/ocr/office/file/index.html.